Manager   •   over 4 years ago

Q: Must the solution address all 5 aspects of the challenge?

A: No. Solutions can address one or more of the categories of challenges faced by super-utilizers: (1) eligibility and coverage management; (2) chronic disease and care management; (3) hand-offs, transitions in care, and connections to social services; (4) appointment management; and (5) access to health and wellness resources. For more information about each, visit the Background, Resources, and Case Study pages.

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